Cities help explain My Number system to foreign residents

posted on October 10, 2015

As cards notifying people of their personal 12-digit My Number will be mailed to everyone living in Japan in the latter half of this month, municipalities are facing the challenge of how to make sure foreigners in their area are familiar with the system.

Some municipalities are implementing their own measures to avoid being overwhelmed with an influx of inquiries. "We're worried that we could receive one inquiry after another from foreign residents who get the notification cards; questions like, 'What's it for?' We couldn't cope with that kind of situation," an official in the government of Tokyo's Shinjuku Ward said.

Shinjuku Ward has Tokyo's largest number of foreign residents, about 37,000.

According to the Internal Affairs and Communications Ministry, the notification cards will be mailed to the households of foreigners who have residence certificates in Japan, but a foreign-language letter of announcement will not be enclosed.

Some ward governments in Tokyo are establishing call centers to cope with inquiries in multiple languages. However, the centers have so far reportedly received few inquiries.

source by newsonjapan
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