Theme park's 'robot kingdom' seeks to upend Japan's service industry

posted on April 24, 2016

Dutch-themed amusement park Huis Ten Bosch has unveiled plans to open a "robot kingdom" featuring over 200 automatons on the premises in July, part of a long-term strategy to revolutionize Japan's anemic service sector.

"Robots will arrive in this kingdom one after another, and the time will come when those technologies will be in use worldwide," Hideo Sawada, president of the park's operator, told reporters Thursday. The androids will include a chef that can cook okonomiyaki (a Japanese pancake), a bartender that can mix no fewer than 10 cocktails and a wait staff ready to serve and clean up after visitors.

A Huis Ten Bosch day pass, which costs 6,500 yen ($59.33) for adults, will allow guests to touch and interact with most of the robots. Denso, Yaskawa Electric and Sharp are among the providers of the androids.

The kingdom will expand on a "smart hotel" that opened last summer at the Nagasaki Prefecture theme park. Automatons check in customers, provide information and carry luggage. The facility started with about 30 flesh-and-blood staffers, but robots have taken over many duties, cutting the human headcount by more than half.

Though the robots have limitations such as being unable to climb staircases, customers are still amazed at how they can move heavy loads with little effort. An overnight stay for two starting at 15,200 yen is cheaper than other lodgings at Huis Ten Bosch. That competitive rate helped the hotel maintain a 90% occupancy rate up to the end of March. Construction costs totaled more than 2 billion yen, including a second building that opened last month.

source by nikkei
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